Safeguarding Our Customers


Short Tutorial/FAQ – How Can I tell If My Identity Has Been Stolen?

Download Graphics to View Question: Fortunately, there are clear signs of identity theft, depending on how thieves use your stolen information. The FTC shared these scenarios to help consumers:

An identity thief could use your information to get credit or service in your name.
  • How to spot it: Get your free credit report at AnnualCreditReport.com. Review it for accounts you didn't open or inquiries you don't recognize. A new credit card, a personal loan, or a car loan will appear as a new account. A new cell phone plan or utility service — like water, gas, or electric — will show up as an inquiry.
An identity thief could use your credit card or take money out of your bank account.
  • How to spot it: Check your credit card or bank statement when you get it. Look for purchases or withdrawals you didn't make.
  • Bonus advice: Sign up to get text or email alerts from your credit card or bank whenever there's a new transaction. This could help you spot unauthorized or fraudulent activity on your account.
An identity thief could steal your tax refund or use your Social Security number to work.
  • How to spot it: A notice from the IRS that there's more than one tax return filed in your name could be a sign of tax identity theft. So could a notice that you have income from an employer you don't work for.
An identity thief could use your health insurance to get medical care.
  • How to spot it: Review your medical bills and Explanation of Benefits statements for services you didn't get. They could be a sign of medical identity theft.
An identity thief could use your information to file a claim for unemployment benefits.
  • How to spot it: A notice from your state unemployment office or employer about unemployment benefits that you didn't apply for could be a sign of fraud.
If you discover any signs that someone is misusing your personal information, find out what to do at IdentityTheft.gov.

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