Monthly eNewsletter Program

Section B Ideas for January - June 2019

For your convenience, we've put together this collection of content ideas for the Section B portion of your Broadband eNewsletter. Feel free to copy, paste, and customize this pre-written content to meet your company's Section B needs.

Since the subject line used when emailing your eNewsletter can help to boost open rates, we've also included a suggested subject line below each Section B idea. Contact your eNewsletter Coordinator for additional recommendations.

In July 2019, we'll provide a new group of Section B ideas with supporting graphics. As always, thanks for your business. We enjoy helping you stay in touch with your customers.

- The Staff of Cornerstone Group


Seasonal Content

Idea 1 (January) Available to Website Compass participants only.

Bookworms Will Love Crawling Through This Website Compass

Today there are so many ways to enjoy books — from traditional paper books to various electronic and online options. You'll learn about them all, and read lots of book-related ideas, in the Winter 2019 Website Compass magazine. Its feature article shares websites to help you select your next book as well as tips on how to build a better book club and find new homes for books you no longer want.

You receive Website Compass as a value-added bonus (and thank you gift) for being one of our internet customers. In addition to the printed magazine, you can also access it at
Subject Line: Page Through Lots Of Free Book Resources – Your (COMPANY NAME) (MONTH) eNewsletter

Idea 2 (January) Available to Website Compass participants only.

You're Never Too Old To Enjoy Social Media

While Facebook and other social media may have started out being used primarily by the young, they're now hugely popular with people of all ages. If you're a senior and think you don't need social media, you may want to think again. The Winter 2019 Website Compass magazine includes "8 Benefits of Social Media for Seniors," along with social media etiquette tips perfect for new users.

You receive Website Compass as a value-added bonus (and thank you gift) for being one of our internet customers. In addition to the printed magazine, you can also access it at

Subject Line: Learn How Social Media Benefits Seniors – Your (COMPANY NAME) (MONTH) eNewsletter

Idea 3 (January)

Subject Line: Happy New Year And New Technology – Your (COMPANY NAME) (MONTH) eNewsletter

Idea 4 (January)

Sip Sip Hooray! January Is National Hot Tea Month

According to the Tea Association of the U.S.A., tea is the most widely consumed beverage in the world next to water and can be found in almost 80 percent of this country's households. If yours is one of them, celebrate National Hot Tea Month in January.

When it comes to entertainment, what's your cup of tea? (COMPANY NAME) offers high-speed internet for streaming as well as your choice of digital TV plans and premium channels. Call (COMPANY NAME) at (PHONE NUMBER) now for more details.

Subject Line: Start 2019 With Hot Tea And Cool Tech - Your (COMPANY NAME) (MONTH) eNewsletter

Idea 5 (January/February)

How To Care For Your Devices In The Cold

Mobile devices, such as smartphones and tablets, don't like cold weather. When a lithium-ion battery is exposed to cold temperatures, it can drain faster than normal or indicate it has ample power remaining and then suddenly go dead. Low temperatures can also make a device's glass surfaces more sensitive to cracks and breaks, especially if there's already a nick.

Here's what to do:

  • To keep your device from getting too cold, don't leave it alone for long in frigid places such as a parked car. It's best to stash it inside pockets closest to your person, where it can absorb some of your body heat.
  • In the event your device does shut down, do not restart it until you're inside and have given it time to warm up. Restarting immediately could actually cause more harm and shorten your battery life.
  • Cases also help to keep devices warm. You may want to consider the cases designed to regulate a phone's temperature in extreme weather.

To get specifics for your device, consult the manufacturer's website.

Subject Line: Learn To Care For Your Devices In Cold Weather - Your (COMPANY NAME) (MONTH) eNewsletter

Idea 6 (February)

Subject Line: From Valentine's Wishes To Ideas You'll Love - Your (COMPANY NAME) (MONTH) eNewsletter

Idea 7 (February)

Put Your Heart Into February Activities

The heart takes center stage in February for two reasons. First, Valentine's Day is February 14, which reminds us to let those we love know they have a special place in our heart. Second, February is American Heart Month, which reminds us to take care of our heart health and encourage friends and family to do the same.

(COMPANY NAME) wishes you a happy and healthy month!

Subject Line: From Valentine's Wishes To Ideas You'll Love - Your (COMPANY NAME) (MONTH) eNewsletter

Idea 8 (March)

Subject Line: Happy St. Patrick's Day! – Your (COMPANY NAME) (MONTH) eNewsletter

Idea 9 (March)

World Backup Day Is March 31

Don't be an April Fool. Back up all your important files — including family photos, home videos, and financial documents — on World Backup Day, March 31.

What is a backup? It's simply a second copy of your files that's kept in a safe place other than on your computer, tablet, or smartphone. That place could be an external hard drive or an online storage service. It's imperative to do backups on a regular basis, not just on March 31, since losing personal files can be a devastating experience. If you think it won't happen to you, think again. Losing files is common and can be caused by things like theft, hardware failure, computer viruses, car accidents, fire, and flooding.

According to

  • 30 percent of people have never backed up their files.
  • 113 smartphones are lost or stolen every minute.
  • 1 in 10 computers are infected with viruses each month.

(COMPANY NAME) cares about our customers and shares this backup reminder to help prevent technology disasters.

Subject Line: Remember To Back Up Your Files Regularly – Your (COMPANY NAME) (MONTH) eNewsletter

Idea 10 (April)

Subject Line: Enjoy Easter Wishes And Eggs-actly The Info You Need - Your (COMPANY NAME) (MONTH) eNewsletter

Idea 11 (April)

Our Office Will Be Closed Easter Monday

All of us at (COMPANY NAME) hope you enjoy a wonderful Easter season with friends and family. Please note that our office will be closed on Monday, April 22 in celebration of Easter. In case of a service emergency, you can call us at (PHONE NUMBER).

Subject Line: Enjoy Easter Wishes And Eggs-actly The Info You Need - Your (COMPANY NAME) (MONTH) eNewsletter

Idea 12 (April)

Are Devices Multiplying Like Rabbits In Your Home?

Every time you turn around, it may seem like another internet-connected device shows up — from a smart TV or smart thermostat to a new streaming device, laptop, or tablet.

When devices are multiplying, you need to start adding — to your internet speeds, that is. Switch to a faster plan now to better accommodate all of your home's devices.

Hop to it and call (COMPANY NAME) at (PHONE NUMBER) now for details on our available internet speeds.

Subject Line: Make Like a Rabbit And Hop Up To Faster Internet - Your (COMPANY NAME) (MONTH) eNewsletter

Idea 13 (May)

Subject Line: Happy Mother's Day From All Of Us - Your (COMPANY NAME) (MONTH) eNewsletter

Idea 14 (May)

Congrats To Grads, Thanks To Teachers

As the school year winds to a close, (COMPANY NAME) would like to recognize the hard work of two special groups of people – the students who will soon graduate and the teachers who have educated them.

We congratulate this year's graduates and wish them luck as they begin the next chapter in their lives. We also express our thanks to teachers for all they do and encourage local families to celebrate Teacher Appreciation week, May 6-10.

Subject Line: Congrats To Grads, Thanks To Teachers - Your (COMPANY NAME) (MONTH) eNewsletter

Idea 15 (May)

We Honor And Pay Tribute On Memorial Day

Memorial Day reminds us to stop and honor loved ones we have lost, especially those who died while defending our nation. The management and employees of (COMPANY NAME) encourage you to remember these fallen soldiers and reflect on their profound contributions to our nation. In observance of Memorial Day, our offices will be closed on Monday, May 27.

Subject Line: Memorial Day Office Closure - Your (COMPANY NAME) (MONTH) eNewsletter

Idea 16 (June)

Subject Line: Happy Father's Day From All Of Us - Your (COMPANY NAME) (MONTH) eNewsletter

General Content

Idea 17

Weak Password Increases Risk Of Your Email Account Being Hacked

Are you still using your original or default password on your (COMPANY NAME).com email account? Or are you now using a different email account and seldom checking your (COMPANY NAME).com email? If you answered "yes" to either of these questions, your email account with us could be in danger of being hacked.

Weak and common passwords are easy for hackers to guess, and this opens the door to reading your email, spoofing your information, and gaining access to your other online accounts such as banking and credit cards.

You need long and strong passwords to protect yourself online. We recommend the password for your (COMPANY NAME).com email account meets these criteria:

  • Minimum of 16 characters
  • Contains at least one uppercase letter and one number
  • Uses one or more punctuation marks such as (.), (-), (#) or (!).
  • Does not include your username

It's also important not to use the same password for multiple online accounts, since if that password is cracked, your exposure to damage would be increased.

Call us at (PHONE NUMBER) if you have any questions about managing the security of your (COMPANY NAME).com email account.

Subject Line: Get Tips For Creating A Stronger Password - Your (COMPANY NAME) (MONTH) eNewsletter

Idea 18

Want To Reduce Your Monthly Paperwork?

(COMPANY NAME) offers paperless billing and encourages you to use this service if you aren't already. By switching from mailed paper bills to paperless billing, you gain these benefits:

  • Greater convenience
  • Increased security and privacy
  • Improved record keeping
  • Savings of time and money
  • Reduced paper use to help the environment

With paperless billing, you'll receive monthly bill notifications from (COMPANY NAME) via email. You can easily view and pay your bill online and have access to past billing records. 

Click here to sign up for paperless billing.

Subject Line: Go Paperless To Spend Less Time And Less Money - Your (COMPANY NAME) (MONTH) eNewsletter

Idea 19

Think Wi-Fi Troubleshooting Is Too Much Trouble?

There are people out there who love the challenge of researching why their home's Wi-Fi network isn't working right and figuring out what needs to be done to solve the problem. If you're not one of them, Managed Wi-Fi is your easy alternative.

Managed Wi-Fi is a service which takes the hassles of Wi-Fi troubleshooting (and more) off your hands in exchange for a small monthly fee. Once you sign up for Managed Wi-Fi, (COMPANY NAME) will handle a variety of Wi-Fi tasks for you at no additional cost:

  • Installation of a new router
  • Selection of the best router location in your home for optimal coverage and signal strength
  • Setup of your Wi-Fi security password to avoid others using your Wi-Fi network without your permission
  • Connection of your devices — such as laptops, tablets, phones, and printer — to the Wi-Fi network
  • In-home troubleshooting should the Wi-Fi service stop working or function poorly
  • Repair or replacement of the Wi-Fi router when needed

If you don't have Managed Wi-Fi and need in-home help with a router you purchased on your own, you'll have to pay the hourly fee for a service call by one of our technicians. This can get pricey if you end up with a series of Wi-Fi issues.

It all comes down to this: Using your devices on a fast and reliable home Wi-Fi network is lots of fun. But doing the work of Wi-Fi setup and troubleshooting — not so much. Why not let somebody else handle Wi-Fi?

We offer Managed Wi-Fi for just (PRICE)/month. To learn more about this service and sign up, call (PHONE NUMBER).

Subject Line: - Get Help With Your Home's Wi-Fi Network - Your (COMPANY NAME) (MONTH) eNewsletter

Idea 20

Did You Know We Offer Computer Repair And Maintenance?

The next time your computer gets a virus or you need help setting up a new device, come to (COMPANY NAME). We offer a variety of services including:

  • Hardware installation
  • Transfer of old files to new computer
  • Virus and spyware removal
  • Setup of home wireless network
  • System update installation
  • Computer tune-up and repair
  • Hard drive clean-up

Our goal is to take the trouble out of technology. For additional information about these services, call (PHONE NUMBER).

Subject Line: Discover How We Can Help With Computer Troubles - Your (COMPANY NAME) (MONTH) eNewsletter

Idea 21

Act Fast! Take An Internet Speed Test!

If your internet connection doesn't seem to be as fast as you'd like, we have a quick tip: Before you call (COMPANY NAME), check your current download and upload speeds using one or both of these websites:

Space out the speed tests over a few days, and at varying times of day, to get an accurate measure of your internet connection. You'll note that most of the focus of these tests is on download speed, which is key to activities such as streaming video. But upload speed can also be important if you share a lot of photos/videos or play online games. Remember, the number of Mbps listed when you sign up for most internet plans are "up to" speeds and cannot be guaranteed.

Once you know the current internet speeds at your home, call us at (PHONE NUMBER) to talk about next steps. You may have issues to address such as an outdated or poorly located router. Or it might be time to sign up for one of our internet plans with faster speeds.

Subject Line: Learn How To Check Your Internet Speed - Your (COMPANY NAME) (MONTH) eNewsletter

Idea 22

What to Consider When Choosing Your Internet Speed

Different households will require different internet speeds. Here's what to consider:

  • The more internet-connected devices you have, the more speed you need. Take a look around and add up all your internet-connected devices including computers, tablets, smartphones, smart TVs, smart home devices, Blu-ray disc players, video game consoles, and streaming media players (such as Roku). When several devices are using your home's internet connection simultaneously, they share the bandwidth. If your internet plan isn't fast enough to handle this usage, you'll experience the annoyances of slow-loading webpages and buffering (video interruptions).
  • How you use the internet has likely changed in recent years. Most households are now using their internet connection for far more than just email or web surfing. For example, if you're enjoying the convenience and value of streaming entertainment, such as watching movies and TV shows via Netflix or Hulu, you'll need an internet speed that's fast enough to accommodate this activity.
  • You can often get a big increase in internet speed for a small monthly price. Check out our current plans and pricing at (WEBSITE ADDRESS).

If you have questions or would like additional guidance, call (PHONE NUMBER).

Subject Line: What to Consider When Choosing Your Internet Speed - Your (COMPANY NAME) (MONTH) eNewsletter

Idea 23

How To Reduce The Amount Of Spam In Your Inbox

Spam messages account for more than half of email traffic worldwide. Short of cutting yourself off from the internet, there's no way to eliminate spam entirely. But there are steps you can take to reduce how much of it you see:

1. Train your filter.
When you find spam in your inbox, don't just delete it. Select it, and tell your mail client that this particular message is spam. How you do this depends on your client.

2. Never respond to spam.
If you recognize something as spam before you open it, don't open it. If you open it and then realize it's spam, close it. Do not click a link or a button, or download a file, from a message that you even remotely suspect is spam.

If you opened a spam message because it appeared to be coming from a friend or co-worker, contact them immediately and let them know that their account has been compromised.

3. Hide your email address.
The more people who have your email address, the more spam you're going to get. So keep your address close to your chest. Don't publish it on the web unless absolutely necessary and use a different address for that purpose.

Subject Line: Want To Reduce The Spam In Your Inbox? - Your (COMPANY NAME) (MONTH) eNewsletter

Idea 24

WatchTVEverywhere Lets You Be Creative With TV Viewing

Pick your devices. Pick your location. Pick your program. With WatchTVEverywhere, everyone in your family enjoys lots of options for how, where, and what to watch.

Slumber party time? The kids can watch a movie on a laptop in their fort. Waiting for a plane? You can catch up with your favorite drama show on your smartphone at the airport. WatchTVEverywhere works from anywhere you have an internet connection.

Plus, WatchTVEverywhere is free with your qualifying (COMPANY NAME) TV package. To learn more, call (PHONE NUMBER) today.

Subject Line: Enjoy The Flexibility Of WatchTVEverywhere - Your (COMPANY NAME) (MONTH) eNewsletter

Idea 25

Why Landline and Cellular Service Make a Great Pair

When you have landline service and cellular service, you get to enjoy the best of both worlds when it comes to phone advantages. Here are good reasons to keep landline service as part of your communications mix:

A landline phone stays put. If you frequently misplace your cell phone, having it as your only method of phone communication can be a hassle. With a landline phone at home, you always know where it's located and can get to it quickly.

You can more easily separate work and personal calls. If you work from home, it can be helpful to give only your landline number to work-related callers. That way, you can maintain a better work-life balance and not feel like you're "on call" on your cell phone wherever you go.

You have a backup when your cell phone is lost, stolen, or damaged. Let's say you have to ship your cell phone off for repairs, and it will be a week or more before you get it back. When you also have landline service, you still have a way to make and receive calls.

Visit (WEBSITE ADDRESS) to check out all the phone options we offer.

Subject Line: Learn Why Landline And Cellular Service Make A Great Pair - Your (COMPANY NAME) (MONTH) eNewsletter

Idea 26

Stop By Our Customer Appreciation Celebration

You're a valued customer of (COMPANY NAME), and we'd like to thank you in person. Please stop by our Customer Appreciation Celebration on (MONTH, DAY) from (TIME TO TIME) at (LOCATION). There will be:

  • Free food and beverages
  • Free giveaways for all attendees
  • Great prizes for lucky drawing winners

We hope to see you and your family there!

Subject Line: Open This Email To Open Your Invitation - Your (COMPANY NAME) (MONTH) eNewsletter

Idea 27

Subject Line: We're Hiring at (COMPANY NAME)

Idea 28

Do Our Facebook Posts Appear in Your News Feed?

(COMPANY NAME) posts all kinds of information on our Facebook page at (COMPANY'S FACEBOOK PAGE URL) including:

  • Our latest money-saving promotions
  • News about changes or additions to our services
  • Photos and videos from community activities
  • Invitations to customer events
  • Helpful technology tips
  • Alerts about outages
  • Employment opportunities
  • Fun seasonal/holiday ideas

We hope you're seeing our posts in your Facebook News Feed since we want to keep you connected to what's happening at (COMPANY NAME) and in the community. If you're not seeing our posts, please go to our Facebook page and click on both the "Like" and "Follow" buttons. This is the easiest way to make sure you stay in the know.

To quickly access our Facebook page as well as our other social media accounts, look for the icons on the home page of our website at (WEBSITE ADDRESS).

Subject Line: Follow Us on Facebook to Stay in the Know – Your (COMPANY NAME) (MONTH) eNewsletter

Idea 29

It Pays To Connect With Us On Social Media

(COMPANY NAME) is active on social media, offering you a variety of ways to stay updated on everything from our latest services and promotions to technology tips and employment opportunities.

We encourage you to check us out on:

  • Facebook
  • Twitter
  • LinkedIn
  • YouTube
  • Pinterest

We love to share valuable content with our customers and neighbors, and we appreciate hearing your feedback.

To quickly access any of our social media accounts, look for the icons on the home page of our website at (WEBSITE ADDRESS).

Subject Line: Don't Miss Valuable Information! Follow Us on Social Media! – Your (COMPANY NAME) (MONTH) eNewsletter

Idea 30

Make A Call Before You Dig A Hole

If you plan to begin any project that involves digging — such as building a patio, putting up a fence, or planting bushes and trees — remember to call 811 before work begins.

Every digging job requires a call to 811 to have underground utility lines marked. In some cases, lines are buried close to the surface and could easily be damaged by even shallow digging, resulting in service interruptions to your neighborhood.

When you call, simply tell the operator where you're planning to dig and what type of work you'll be doing. The affected local utilities will send a locator to your property, free of charge. Then you'll know what's below and be able to dig safely.

As one of your local service providers, (COMPANY NAME) thanks you in advance for your cooperation!

Subject Line: Remember to Call 811 Before You Dig – Your (COMPANY NAME) (MONTH) eNewsletter

Sending your request. Please wait...

Thanks for subscribing. You will receive our next eNewsletter.

There was a problem sending your message. Please try again.

Please ensure you provide a valid email address.