For your convenience, we've put together this collection of content ideas for the Section B portion of your Broadband eNewsletter. Feel free to copy, paste, and customize this pre-written content to meet your company's Section B needs.
Since the subject line used when emailing your eNewsletter can help to boost open rates, we've also included a suggested subject line below each Section B idea. Contact your eNewsletter Coordinator for additional recommendations.
In January 2021, we'll provide a new group of Section B ideas with supporting graphics. As always, thanks for your business. We enjoy helping you stay in touch with your customers.
- The Staff of Cornerstone Group
Our Response To Help Contain COVID-19
In the event we need to adjust our office hours or close a location to the public, we will make the announcement via email, Facebook, and our website. Stay safe out there!
Subject Line: Our Response To Help Contain COVID-19 – Your (COMPANY NAME) (MONTH) eNewsletter
Working Together To Lessen the Impact Of COVID-19
COMPANY NAME is closely monitoring the COVID-19 situation and will do everything we can to protect the health and safety of our customers, our community, and our employees. We are following the current guidance from national, state, and local health authorities to ensure we are taking the appropriate actions.
Please review this important information related to COVID-19:
As the situation evolves, we will keep you updated on any changes to our business operations or customer services. Our primary concern remains the health of our community. Please do your part to fight back against COVID-19 and lessen its impact. We're all in this together.
Stay safe out there!
Subject Line: Working Together To Lessen The Impact of COVID-19 – Your (COMPANY NAME) (MONTH) eNewsletter
For Everyone's Safety, Our Office Lobby Is Now Closed
Until further notice, our office lobby will be closed to the public and our customers. We are doing everything we can to help reduce the spread of COVID-19. If you need technical support, please call our 24/7 phone line at ###-###-####. If you have any other questions, please call ###-###-####. We appreciate your patience and understanding during this challenging time.
Subject Line: Our Office Lobby Is Now Closed – Your (COMPANY NAME) (MONTH) eNewsletter
How To Safely Pay Your Bill While Social Distancing
We applaud our community's efforts to practice social distancing during this time of COVID-19. Keep in mind we offer several safe and secure bill payment options:
Contact us if you have any questions about these bill payment options.
Subject Line: How To Safely Pay Your Bill While Social Distancing – Your (COMPANY NAME) (MONTH) eNewsletter
COVID-19 Precautions For Service And Installation Appointments
In order to protect the health of our technicians, we're instigating these procedures:
We appreciate your patience and understanding during this challenging time. As the situation evolves, we will keep you updated on any changes to our business operations or customer services.
Subject Line: COVID-19 Precautions For Service And Installation Appointments – Your (COMPANY NAME) (MONTH) eNewsletter
Stay Informed And Follow CDC Precautions
We urge you to practice the personal precautions recommended by the CDC to help prevent the spread of COVID-19. They include frequent hand washing, not touching your face, disinfecting surfaces, and social distancing. Go to www.cdc.gov for complete details. You can also get more information about COVID-19 from the World Health Organization at www.who.int. When we all do our part, it helps to keep our community safe.
Subject Line: Stay Informed And Follow CDC Precautions – Your (COMPANY NAME) (MONTH) eNewsletter
We Signed The Keep America Connected Pledge
COMPANY NAME is one of many broadband and telephone service providers to sign the Keep Americans Connected Pledge. Promoted by the Federal Communications Commission, this pledge reads as follows: "Given the coronavirus pandemic and its impact on American society, our company pledges for the next 60 days to: (1) not terminate service to any residential or small business customers because of their inability to pay their bills due to the disruptions caused by the coronavirus pandemic; (2) waive any late fees that any residential or small business customers incur because of their economic circumstances related to the coronavirus pandemic; and (3) open its Wi-Fi hotspots to any American who needs them."
Call us at ###-###-#### if you have questions.
Subject Line: We Signed The Keep America Connected Pledge– Your (COMPANY NAME) (MONTH) eNewsletter
We Can Help With Increased Internet Needs
Due to working and learning from home — as well as additional streaming for entertainment and relaxation — your household may need more internet bandwidth than you did prior to the COVID-19 situation.
Please contact us to sign up for an internet speed upgrade with COMPANY NAME, which can be in most cases without a visit to your home. We will upgrade you to the next higher speed tier at no additional cost for the next ## days. You will pay just your current rate.
Call us at ###-###-#### for more information.
Subject Line: Upgrade Your Internet Speed At No Additional Cost – Your (COMPANY NAME) (MONTH) eNewsletter
Support Small Businesses During This Crisis
COVID-19 precautions to lessen the spread of the illness have dramatically changed our shopping and dining habits, presenting major challenges to our community's small retail stores, restaurants, and related businesses.
While you may not be able to visit these establishments as you normally would due to temporary closures or social distancing measures, you can continue to support small businesses in our community.
Here are a few suggestions:
Small businesses need our support now more than ever to survive this crisis. Please do what you can to help.
Subject Line: Support Small Businesses During This Crisis – Your (COMPANY NAME) (MONTH) eNewsletter
Tips For Those New To Working From Home
More and more people are now working from home to help slow the spread of COVID-19. If this work arrangement is new to you, you'll find these tips helpful in terms of productivity and focus:
If you need to make changes to your home's internet service to accommodate working from home, call us at ###-###-####. We are offering special discounts.
Subject Line: Tips For Those New To Working From Home – Your (COMPANY NAME) (MONTH) eNewsletter
We've Reopened Our Office Lobby
We temporarily closed our office lobby to the public for several weeks this spring, but due to recent changes related to COVID-19 restrictions, we've opened it back up again. We look forward to seeing you in person during our normal business hours of Monday – Friday, 8:00 am to 5:00 pm. You can pay your bill, sign up for new service, get troubleshooting assistance, pick up devices, and more.
The health and safety of our employees and customers remains a top priority during these challenging times. For this reason, we've established the following policies:
Company Name is proud to provide our community with internet and other essential services to keep you connected during the pandemic. Please call us at ###-###-#### if you have questions or need more information.
Thanks for your cooperation. We'll get through this together!
Subject Line: We've Reopened Our Office Lobby– Your (COMPANY NAME) (MONTH) eNewsletter
Alexa, What’s The Feature Article In The Fall Website Compass?
Smart speakers take the spotlight in the Fall 2020 issue of Website Compass magazine. If you’re thinking about adding an Echo Dot, Google Nest, or similar device to your home, it’s a smart idea to check out this smart speaker article. You’ll learn what they can do for you, ways to enhance your security, and much more.
You receive Website Compass as a value-added bonus (and thank you gift) for being one of our internet customers. In addition to the printed magazine, you can also access it by clicking here or on the image at the right.
Subject Line: Pick Up Smart Tips About Smart Speakers - Your (COMPANY NAME) (MONTH) eNewsletter
Tour Attractions From Around The World Without Leaving Home
Due to travel restrictions and risks related to the pandemic, you may be rethinking your vacation plans. But that doesn’t mean you can’t check out the Smithsonian National Museum of Natural History, the London Zoo, or Yosemite — just do it virtually! This Website Compass article shares which websites to visit and what you’ll find when you do.
You receive Website Compass as a value-added bonus (and thank you gift) for being one of our internet customers. In addition to the printed magazine, you can also access it at by clicking here or on the image at the right.
Subject Line: Enjoy Virtual Sightseeing Guided By Website Compass - Your (COMPANY NAME) (MONTH) eNewsletter
Take A Break From Work On Labor Day
Labor Day 2020 will be celebrated on Monday, September 7. Originally Labor Day was organized to celebrate various labor associations' strengths and their contributions to the U.S. economy. Now it's primarily thought of as a day of rest for workers and the unofficial end of summer.
We hope you enjoy Labor Day with friends and family. Please note that the (COMPANY NAME) office will be closed on September 7 in observance of the holiday. In case of a service emergency, you can call us at (PHONE NUMBER).
Subject Line: Customer Notice Regarding Labor Day Holiday - Your (COMPANY NAME) (MONTH) eNewsletter
Backpack Safety Is A Weighty Issue
September 16 is National School Backpack Awareness Day. If you have children in your family, this serves as a reminder to check the weight of their backpacks, since the use of overweight ones can be a contributing factor to strains, sprains, dislocations, and fractures.
Take note of the following:
If the weight of needed textbooks becomes problematic for your child, ask the school if it's possible for extra textbooks to be kept at home.
Subject Line: Are Your Children's Backpacks Too Heavy? - Your (COMPANY NAME) (MONTH) eNewsletter
It's A Good Year For National Good Neighbor Day
National Good Neighbor Day is celebrated yearly on September 28. Given the challenges of 2020, however, this is an especially good year to honor the occasion. Do something nice in your neighborhood — surprise an overwhelmed family by dropping off a home-cooked meal or offer to help an elderly resident by doing yardwork or running an errand.
Since (COMPANY NAME) is a local provider, our neighbors are also our customers, employees, and friends. We have lots to celebrate!
Subject Line: Celebrate National Good Neighbor Day - Your (COMPANY NAME) (MONTH) eNewsletter
Subject Line: Happy Halloween From Our Monstrously Great Team - Your (COMPANY NAME) (MONTH) eNewsletter
We're Proud To Celebrate Co-op Month
Every October, cooperatives all across America, including (COMPANY NAME), celebrate the role, accomplishments, and contributions of our nation's cooperatives.
Cooperatives uphold values of honesty, openness, social responsibility, and caring for others. Co-ops don't have to answer to shareholders; they focus on meeting their members' needs. As a member, each time you pay for (COMPANY NAME) services, you're making an investment in a company that you and your neighbors actually own. Our success is your success, and we thank you for your support.
Subject Line: Thanks To Our Members During Co-Op Month - Your (COMPANY NAME) (MONTH) eNewsletter
Subject Line: Happy Veterans Day – Your (COMPANY NAME) (MONTH) eNewsletter
Get Moving On National Take A Hike Day
Grab your boots, trail mix, and water bottle to celebrate National Take a Hike Day on November 17th. This annual event encourages people to get outside for scenery, fresh air, and exercise — whether by hiking around a nearby lake or through a local park.
Be sure to take pics along the way and post on Facebook and Instagram with the hashtag #NationalTakeAHikeDay. Have fun every step of the way!
Subject Line: Get Moving On National Take A Hike Day – Your (COMPANY NAME) (MONTH) eNewsletter
Subject Line: Happy Thanksgiving! We're Thankful For You! – Your (COMPANY NAME) (MONTH) eNewsletter
Notice Of Thanksgiving Holiday Schedule
(COMPANY NAME) will be closed on Thursday, November 26th and Friday, November 27th so our employees can enjoy the holiday with their families. In case of a service emergency, you can call us at (PHONE NUMBER).
Have a wonderful Thanksgiving! We're thankful for the privilege to serve you, and we appreciate your loyal support of us as the local communications provider.
Subject Line: Happy Thanksgiving! We're Thankful For You! – Your (COMPANY NAME) (MONTH) eNewsletter
National Computer Security Day is November 30th
This unofficial holiday was created to remind you to secure your computer and other devices to protect against the theft of personal information. Here's how you can celebrate National Computer Security Day:
(COMPANY NAME) offers computer security services. Contact us for more information.
Subject Line: How To Improve Your Computer Security – Your (COMPANY NAME) (MONTH) eNewsletter
Subject Line: Have A Holly Jolly Christmas – Your (COMPANY NAME) (MONTH) eNewsletter
We Hope You Have A Holly Jolly Christmas
(COMPANY NAME) hopes your Christmas season is filled with wonderful moments and warm smiles. As you plan your activities, please take note of our office's holiday schedule:
In case of a service emergency, please call us at (PHONE NUMBER).
Subject Line: Christmas Greetings And Holiday Schedule – Your (COMPANY NAME) (MONTH) eNewsletter
Subject Line: “Unwrap” Our Holiday Newsletter Now – Your (COMPANY NAME) (MONTH) eNewsletter
We're Hosting A Holiday Toy Drive And Open House
(COMPANY NAME) is hosting a Holiday Toy Drive to brighten the spirits of local children in need. Please drop off your donations of unwrapped toys or books to our office at (ADDRESS) between now and December ##.
You're also invited to join the fun at our Holiday Open House on (DAY AND DATE) from (HOURS) at (LOCATION/ADDRESS). There will be free refreshments and you'll receive a gift simply for attending.
Happy Holidays to you and your family!
Subject Line: Come To Our Holiday Open House and Toy Drive – Your (COMPANY NAME) (MONTH) eNewsletter
Beware of Scammers Exploiting COVID-19 Fears
Scammers use every opportunity to try and trick you out of money or personal information, and the pandemic is a case in point.
The U.S. Attorney General issued a warning about these coronavirus scams:
(COMPANY NAME) urges you to watch out for these types of scams, and rely only on reputable sources for the products and information you need.
Subject Line: Watch Out For Scams Related To COVID-19 – Your (COMPANY NAME) (MONTH) eNewsletter
Now's The Time To Get Serious About Buying Local
While online retailers may offer products at lower prices than some of their brick-and-mortar competitors, there's a lot to be said for supporting local businesses in your community — especially during the pandemic. Here are three reasons to shop local as much as you can:
(COMPANY NAME) thanks you for choosing us and supporting the local communications provider!
Subject Line: Now More Than Ever, Buy Local - Your (COMPANY NAME) (MONTH) eNewsletter
Internet Connectivity Has Never Been More Important
The pandemic has changed daily life for everyone, and (COMPANY NAME) is no exception. Some of our employees are now working from home and procedures for our field technicians have been adjusted for their safety.
What hasn't changed at (COMPANY NAME) is our long-term commitment to keeping you connected. Years ago, we invested heavily in our fiber networks to provide reliable and virtually unlimited broadband to our service area. Today, those networks are meeting the challenge of unprecedented home internet use.
We believe it's our civic duty to help maintain the connections between people and vital online resources. The internet serves as a lifeline during social distancing, and we take our role seriously.
Please call us at (PHONE NUMBER) if you need help with any communications issues.
Subject Line: We're Committed To Keeping You Connected - Your (COMPANY NAME) (MONTH) eNewsletter
Paperless Billing Means Less Time and Less Work
(COMPANY NAME) offers paperless billing and encourages you to use this service if you aren't already. By switching from mailed paper bills to paperless billing, you gain these benefits:
With paperless billing, you'll receive monthly bill notifications from (COMPANY NAME) via email. You can easily view and pay your bill online and have access to past billing records.
What's Wi-Fi 6 And Why Is It Better?
Wi-Fi 6 (also known as 802.11ax) is the next generation standard in Wi-Fi router technology. It follows Wi-Fi 4 (802.11n), released in 2009 and Wi-Fi 5 (802.11ac), released in 2014. Wi-Fi 6 was created to meet the higher demands of today's wireless users who stream 4K video, play games online, and have many connected devices at home.
Compared to older router technologies, Wi-Fi 6 offers these advantages:
(COMPANY NAME) offers Whole Home Wi-Fi service, which includes installation of a Wi-Fi 6 router, device connection assistance, and remote tech support for a small monthly fee. Contact us today for details.
Subject Line: Find Out Why Wi-Fi 6 Is Better - Your (COMPANY NAME) (MONTH) eNewsletter
Lifeline Support For Affordable Communications
Lifeline is a federal program to help low-income subscribers stay connected by providing a monthly discount of $9.25 on their wireline phone, wireless phone, or broadband internet service.
FCC rules prohibit more than one Lifeline service per household. Lifeline is available to eligible low-income subscribers in every state, territory, commonwealth, and on Tribal lands.
To qualify for Lifeline, subscribers must either have an income that is at or below 135% of the federal Poverty Guidelines or participate in at least one of the assistance programs listed below:
You can check eligibility with the Lifeline Eligibility Pre-Screening Tool on the Universal Service Administrative website at www.lifelinesupport.org. Or call (COMPANY NAME) at (PHONE NUMBER).
Subject Line: Find Out If You Qualify For Lifeline Support - Your (COMPANY NAME) (MONTH) eNewsletter
WatchTVEverywhere Offers Everything You Want
Pick your devices. Pick your location. Pick your program. With WatchTVEverywhere, everyone in your family enjoys lots of options for how, where, and what to watch.
Is the weather beautiful? Take your tablet to the porch or patio and watch a movie there. Waiting for an appointment? Check out the next episode of a favorite series on your smartphone. WatchTVEverywhere works from everywhere you have an internet connection. Best of all, it's
free with your qualifying (COMPANY NAME) TV package.
To learn more about WatchTVEverywhere, call (PHONE NUMBER) today.
Subject Line: You'll Like Everything About WatchTVEverywhere - Your (COMPANY NAME) (MONTH) eNewsletter
You're Invited To Our Customer Appreciation Celebration
We'd like to thank you in person for being a valued customer of (COMPANY NAME). Please stop by our Customer Appreciation Celebration on (MONTH, DAY) from (TIME TO TIME) at (LOCATION). There will be:
We hope to see you and your family there!
Subject Line: Open This Email To Open Your Invitation - Your (COMPANY NAME) (MONTH) eNewsletter
Subject Line: We're Hiring At (COMPANY NAME)
Do Our Facebook Posts Appear in Your News Feed?
(COMPANY NAME) posts all kinds of information on our Facebook page at (COMPANY'S FACEBOOK PAGE URL) including:
We hope you're seeing our posts in your Facebook News Feed since we want to keep you connected to what's happening at (COMPANY NAME) and in the community. If you're not seeing our posts, please go to our Facebook page and click on both the "Like" and "Follow" buttons. This is the easiest way to make sure you stay in the know.
To quickly access our Facebook page as well as our other social media accounts, look for the icons on the home page of our website at (WEBSITE ADDRESS).
Subject Line: Follow Us On Facebook To Stay In The Know – Your (COMPANY NAME) (MONTH) eNewsletter
It Pays To Connect With Us On Social Media
(COMPANY NAME) is active on social media, offering you a variety of ways to stay updated on everything from our latest services and promotions to technology tips and employment opportunities.
We encourage you to check us out on:
We love to share valuable content with our customers and neighbors, and we appreciate hearing your feedback.
To quickly access any of our social media accounts, look for the icons on the home page of our website at (WEBSITE ADDRESS).
Subject Line: Don't Miss Valuable Information! Follow Us On Social Media! – Your (COMPANY NAME) (MONTH) eNewsletter
Make A Call Before You Dig A Hole
If you plan to begin any project that involves digging — such as building a patio, putting up a fence, or planting bushes and trees — remember to call 811 before work begins.
Every digging job requires a call to 811 to have underground utility lines marked. In some cases, lines are buried close to the surface and could easily be damaged by even shallow digging, resulting in service interruptions to your neighborhood.
When you call, simply tell the operator where you're planning to dig and what type of work you'll be doing. The affected local utilities will send a locator to your property, free of charge. Then you'll know what's below and be able to dig safely.
As one of your local service providers, (COMPANY NAME) thanks you in advance for your cooperation!
Subject Line: Remember To Call 811 Before You Dig – Your (COMPANY NAME) (MONTH) eNewsletter
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