Safeguarding Our Customers

Stay Alert – Watch Out For Netflix Emails

Fraud Alert Another phishing scam is making the rounds, and this time it targets Netflix users. (Remember, phishing is an attempt to gather personal information by posing as a legitimate company that you do business with.) The scammers are sending emails that say the company is having trouble authorizing your credit card on file and request that you enter a new form of payment. There is a link for you to click to enter the requested information.

If you receive an email like this, don't click! If you do, you'll be brought to a phony site set up by the scammers; and if you enter your credit card information, they'll use it against you. Take these additional precautions to make sure you don't become a victim of this scam:
  • Use strong, unique passwords for all your online accounts, including Netflix, and change passwords often.

  • Never click on a link in an unexpected email. Instead, go to the website directly by typing the URL into your browser. Better yet, call the Netflix customer service number listed on its website to see if the company really needs you to update your information.

  • Know the policies of the companies you do business with. For example, Netflix never asks for personal information such as a credit card number, Social Security number, or password via email.

  • Keep security software updated on all your devices.

  • If a website you frequent offers two-factor authentication, use it. This would involve, for example, entering a code sent to your phone via text before you can log on.
Stay aware to stay safe!

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