Safeguarding Our Customers


Stay Alert – Watch For Amazon Phishing Scams

Avoid The Top 5 Facebook Scams Online scammers have found a way to compromise just about every online service out there, and Amazon is no exception. If you get an email claiming to be from Amazon about an order you didn't place, or saying your order cannot be shipped, it may be a spoof. It's important not to take action based on the information in these messages, especially by giving away personal information.

Often these messages include instructions to click a link to a false website that then requests your Amazon account information (which scammers can use to commit fraud). Know that legitimate correspondence from Amazon will never require you to provide any confidential information such as your account password, Social Security number, bank account information, or any other personal data.

Other ways to spot the spoofs include watching for extensive grammatical or typographical errors and checking the return email address. If the email address is from any domain other than amazon.com, it's not from Amazon. This is also true for any websites you might be prompted to visit.

To avoid being a victim of these scams, follow these tips:
  • When in doubt, go to amazon.com, login to your account, and view your order information from there.

  • Don't follow the "unsubscribe" link from a suspicious email.

  • Beware of offers that sound too good to be true.

  • Never download attachments unless you're sure of the sender.

  • Report spoofs to Amazon at www.amazon.com/gp/help/contact-us/report-phishing.html.
If you think you've been a victim of such a scam, immediately change your Amazon password, contact the company of any credit cards you may have given information about, and run a full anti-virus or anti-malware scan on your computer.

Remember, the scammers are smart, but you can be smarter!

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